Cognizant Appoints Sailaja Josyula as Global Head of GCC Service Line
She will lead a cross-functional team to support clients in building and scaling next-generation GCCs

Cognizant has named Sailaja Josyula as the Global Head of its Global Capability Center (GCC) Service Line. Based in Hyderabad, she will drive the company’s GCC strategy, ensuring it aligns with client needs and evolving industry demands.
Josyula, who previously held leadership roles at Cognizant from 2018 to 2024, returns to the company after a brief tenure at EY. In her earlier stint, she served as Centre Head of Hyderabad and Global Head of BFSI Operations Delivery, playing a key role in expanding the Hyderabad center and strengthening Cognizant’s Financial Services IOA business.
In her new role, she will lead a cross-functional team to support clients in building and scaling next-generation GCCs. “Her leadership will be instrumental in deepening Cognizant’s expertise in this fast-growing sector and delivering long-term value to clients through innovation, agility, and operational excellence,” the company stated.
Josyula shared her excitement on LinkedIn, saying, “Absolutely thrilled to return and lead the GCC service line at Cognizant. I am excited about the value that we will create for our clients.”