Zomato Is Hiring GenAI Engineers For Its New AI Platform Nugget
Developed over three years as an internal tool, Nugget now handles more than 15 million support interactions per month across Zomato, Blinkit, and Hyperpure.
Zomato has launched Nugget, an in-house no-code AI-powered customer support platform designed to enhance its food delivery services, quick commerce vertical Blinkit, and supply-chain platform Hyperpure. CEO Deepinder Goyal shared the announcement on X.
“Nugget is an AI-native, no-code platform that helps businesses scale support effortlessly. It’s highly customizable, cost-effective, and doesn’t require a development team. With no rigid workflows, Nugget offers seamless automation,” Goyal wrote on X.
🚀 Introducing Nugget—an AI-native, no-code customer support platform.
— Deepinder Goyal (@deepigoyal) February 17, 2025
Nugget helps businesses scale support effortlessly—highly customizable, low-cost, no dev team needed. No rigid workflows, just seamless automation.
✅ Resolves up to 80% of queries autonomously
✅ Learns &… pic.twitter.com/pnVrUEhmcd
Zomato is now actively hiring to build a strong team across engineering, design, and sales functions for its new Nugget platform. The company is looking for skilled GenAI engineers, backend and frontend developers, designers, and B2B sales professionals to help drive innovation and support Nugget's expansion.
Nugget is focused on developing world-class solutions to address real-world challenges, and Zomato is seeking creative problem-solvers and ambitious professionals who thrive in a fast-paced work environment. All positions are full-time and based at Zomato’s office in Gurugram.
Developed over three years as an internal tool, Nugget now handles more than 15 million support interactions per month across Zomato, Blinkit, and Hyperpure. The platform has already achieved a 90% adoption rate among businesses that have tested it and is now available to companies globally.
